TZ Medical has always offered me a wide range of products to select from with good service and competitive pricing. I always get what I need quickly. I know that most products are developed by clinical people you work with.

TZ Medical reps listen to the customers’ needs and even though you’re not like Boston Scientific or Medtronic (yet) where you have the power to work rebates on contract commitments, you taper pricing to make it more appealing to the account. Big companies do not budge on pricing unless you commit to tier 1, 2, or 3 purchasing programs. TZ works with the accounts to tailor their needs. In other words, with the bigger companies we would always end up with product we did not need. TZ, sparked by your ideas, and tailored to your needs.

TZ Medical is a company built by common ideas and innovations of people from the medical community-common sense products that better assist the medical field.

I would say it’s very hard to pick just one thing, as “all of the above” would be the best answer since various things set TZ apart in The Christ Hospital’s eyes. If I had to pick just one thing, I would say the level of customer service received during the defib pad conversion was eye-opening. Your rep was very present every step of the way, and anything we needed, he was right there.

What makes TZ different is its willingness to listen and take care of its customers. The customer service is really some of the best I've seen. You go out of your way to make sure everything we have of yours is working properly and are constantly checking in. Even if your products were more expensive it would not matter because your willingness to listen and help us out exceeds the cost.